“You have to work on the business first before it works for you.”
As we got ready to start the new work environment it was a truly a lot of work that was needed, getting all the airlines to know you exist and also get the hotels to share their best rates so that you can have your best foot forward for the business to start and roll. Days were longer as we had a lot of queries and off course with time you realise some only want to check the prices and still maintain their relationship with the existing travel coordinators. The small office cater for only 3 staff including myself. The start of the journey was long tough and demanding. With help from word of mouth we had our first group into the kenya that Bansri and i handled and it was an amazing experience. with time we had people and corporates buying tickets. it was a small scale start up and as we got a second group, boom the bank we used went into closure, a week of stress and life had to continue. sometimes Friends help more then families , we survived the blow and must say we broke even as the first year.
My marketing forte helped into growing the business into its 5 years running. I have had fair share of ups and downs, other agents trying to take clients away with price war, some clients found us expensive due to service fees charged, staff rotations, trainings, daily ops and its related issues, finance and borrowing from the bank and running the business. some ideas got back fired and some picked up.
attending various exhibitions was a great learning curve,ATM in dubai, Satte in delhi, GIBT in in Jaipur, Virtual TA in dallas and to name a few.
Milestone achieved
5 years i stand tall n smiling and say to my self i have made it this far and the road is still long.